Manage your customers

The purpose of Customer Relationship Management (CRM) is to enable organizations to better manage their customers through the introduction of reliable systems, processes and procedures for interacting with those customers.

Open Source Leaders

The field of Free/Open Source CRM has been rapidly evolving over the last two years to offer competitive services to such large commercial vendors like Salesforce.com and ACT. vTiger has emerged as a leading open source solution, with both a strong, committed community as well as a feature-rich system. vTiger is a web-based application that manages information regarding sales, marketing, and support so that organizations can manage their customer interactions more efficiently and effectively.  vTiger is designed for the small and medium size organizations.

vTiger includes features to automate the sales force, manage activities, automate marketing, and manage inventory.  Additionally, it can integrate with Outlook or Thunderbird for syncronizing your contacts and calendar. vTiger is customizable and comes with excellent reporting and productivity tools. 

Additionally, the future looks bright for vTiger. With a new major release on the horizon, the technology continues to evolve and become better, easier to use, and more valuable to businesses.

Custom fit Open Source Solutions

ifPeople's development team provides useful customizations and can completely extend open source software to fit a client's needs. ifPeople has already customized Vtiger for the Natural Awakenings Publishing Corporation.  Natural Awakenings headquarters and several franchises are using Vtiger to manage their unique ad sales including human resources, processes and commissions.

Integration, integration, integration

ifPeople has increasingly been working on integration of software systems to provide seamless user experience and data management. CRM's obviously point to the need for integration. For example, you may want someone interested in services that finds your web site to send you their information. As opposed to just getting an email, why not also have it entered into your CRM to be tracked as a lead? ifPeople has already integrated vTiger in this way with Plone, a leading open source content management system.

ifPeople CRM Service

CRMSpace.net is a hosted solution for you. ifPeople takes care of setup, hosting, and maintenance for the CRM - all you need to do is start using it to be more successful! To find out more about CRM service for your needs, please contact ifPeople.